Terms of service

Terms of Service

Last updated: May 2026

Welcome to Bloom with Kena. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

General

By using our website at https://bloomwithkena.com, you confirm that you are at least 18 years old and agree to these Terms of Service, along with our Privacy Policy and Return & Refund Policy.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

Products

We reserve the right to limit or refuse the sale of our products to any person, geographic region, or jurisdiction at our sole discretion.

All product descriptions, images, pricing, and availability are subject to change without notice. While we strive to display product colors and details accurately, we cannot guarantee that your device screen will display colors precisely.

Pricing & Payments

All prices displayed on our website are listed in UAE Dirhams (AED) and include applicable taxes unless otherwise stated.

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Google Pay

  • Tabby

  • Tamara

  • Cash on Delivery (COD)

We reserve the right to cancel or refuse any order if a pricing error or technical issue occurs on our website.

Orders

Placing an order on our website constitutes an offer to purchase our products.

We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to cases involving:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent or unauthorized activity

Once your order is successfully placed, you will receive an order confirmation email containing your order details.

Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery timelines may vary depending on your location within the UAE.

Bloom with Kena is not responsible for shipping delays caused by courier services, customs, weather conditions, or circumstances beyond our control.

For more details, please review our Shipping Policy.

Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

We currently accept eligible returns within 7 days of delivery, subject to the conditions outlined in our policy.

Intellectual Property

All content on this website, including but not limited to logos, graphics, images, product descriptions, text, videos, and branding materials, is the property of Bloom with Kena and protected under applicable intellectual property and copyright laws.

You may not copy, reproduce, distribute, modify, or use any content from this website without our prior written permission.

Prohibited Activities

By using this website, you agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Submit false or misleading information

  • Attempt unauthorized access to our systems or servers

  • Use automated tools to scrape, copy, or collect website data

  • Interfere with the website’s security or functionality

  • Engage in any activity that disrupts the user experience

Limitation of Liability

To the maximum extent permitted by law, Bloom with Kena shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, services, or products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the specific order in question.

Third-Party Links

Our website may include links to third-party websites for your convenience. We do not control or endorse the content, policies, or practices of these external websites and are not responsible for them.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of this website or these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: info@bloomwithkena.com
Website: https://bloomwithkena.com
Instagram: @bloomwithkenaa